Your Privacy Is Our Responsibility

999kg's Privacy Policy

A transparent overview of how we collect, use, and protect your personal information.

Last Updated: January 1, 2026

Privacy Policy Key Highlights

Data Collection

Only the minimum information required is collected during registration and use of our services.

Data Protection

Your information is protected with bank-grade SSL encryption and advanced security technology.

No Data Sharing

Your personal information is never sold or shared with third parties without your consent.

Cookie Usage

Cookies are used to improve our service quality. You can manage your preferences at any time.

Your Rights

You have the full right to view, correct, and delete your personal information.

Contact Us

Contact our support team directly for any privacy-related questions.

999kg takes user privacy seriously. This Privacy Policy clearly explains how your personal information is collected, used, and protected. By registering or using our services, you agree to the terms outlined in this Privacy Policy.

We believe transparency is the foundation of trust. This Privacy Policy is written in clear, plain language so you know exactly what we do with your data. 999kg always complies with applicable laws and regulations and is committed to protecting your privacy.

This Privacy Policy applies to all 999kg services, websites, and mobile platforms.
1

What Information We Collect

999kg collects only the minimum information necessary to provide its services. We may collect the following types of data:

Type of Information Example When It Is Collected
Identity Information Name, date of birth, national ID During Registration & KYC Verification
Contact Information Email, mobile number, address During Registration & Account Updates
Financial Information BKash/Nagad/Rocket number, transaction history During Deposits & Withdrawals
Technical Information IP address, device information, browser During Platform Use
Gaming Information Betting history, preferences, session duration While Playing Games

We never store your full card number or password. All sensitive financial data is stored in encrypted form.

2

How We Use Your Information

999kg uses your information only for specific purposes. Data collected under this Privacy Policy is used for the following:

  • Account Management: To create, verify, and manage your account.
  • Service Delivery: To provide gaming services, betting, promotions, and rewards.
  • Payment Processing: To successfully process deposits and withdrawals.
  • Ensuring Security: To prevent fraud, money laundering, and illegal activities.
  • Customer Service: To address your complaints and queries.
  • Service Improvement: To improve platform quality and enhance the user experience.
  • Legal Obligations: To comply with applicable laws and regulatory requirements.
  • Contact: To send you important updates, promotions, and security alerts.
We use your data only for the purposes stated above. Your consent will be obtained before using it for any other purpose.
3

Data Retention Period

999kg does not retain your data longer than necessary. In general:

  • All data is retained for as long as your account remains active.
  • After an account is closed, certain data may be retained for up to 5 years for legal compliance purposes.
  • Financial transaction records are retained for 7 years in accordance with anti-money laundering regulations.
  • Customer service conversations are typically retained for 2 years.

After the specified retention period, data is securely deleted or anonymized. The deletion process follows international standards.

4

Who Your Information Is Shared With

999kg never sells your personal information. However, data may be shared in the following limited circumstances:

  • Payment Processors: Exclusively to complete transactions with payment partners such as bKash, Nagad, and Rocket.
  • Technology Partners: For service operations with server hosting and security providers.
  • Legal Authorities: To comply with court orders, government directives, or other legal obligations.
  • Fraud Prevention: With authorized agencies to detect fraud and cybercrime.

All third-party partners are contractually bound to uphold our privacy standards. They may only use your information for specified purposes — any other use is strictly prohibited.

We never sell, rent, or share your data with marketing agencies, data brokers, or advertisers.
5

Cookie Policy

999kg uses cookies and similar technologies on its platform. Cookies are small text files stored on your device. We use the following types of cookies:

  • Essential Cookies: Required for login sessions, security, and core platform functionality. These cannot be disabled.
  • Functionality Cookies: To remember your language preferences, gaming settings, and personalization options.
  • Analytics Cookies: For platform usage analytics and improvement. These collect anonymous data.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

6

Third-Party Services

999kg's platform integrates third-party services such as game providers and payment gateways. These services have their own privacy policies, which are outside our control. Their policies will apply when you use those services.

We work only with trusted, verified partners who are required to comply with international data protection standards. We review their security practices before sharing any data with them.

7

Protection of Minors

999kg strictly does not provide services to anyone under 18. Under our Privacy Policy:

  • Age verification is carried out at the time of registration.
  • We do not knowingly collect information from anyone under the age of 18.
  • Any account identified as belonging to a minor will be suspended immediately.
  • Additional age verification may be required in suspicious cases.
If parents suspect their child is using this platform, please contact our support team immediately.
8

Security Measures

999kg follows the highest industry security standards to protect your data. Our security framework includes:

  • 256-Bit SSL Encryption: All data transmissions are encrypted.
  • Two-Factor Authentication: An extra layer of security at login.
  • Firewall Protection: Advanced firewall protection against cyberattacks and unauthorized access.
  • Regular Security Audits: Regular security audits conducted by third-party experts.
  • Restricted Access: Only authorized personnel can access your information.
  • Real-Time Monitoring: Suspicious activity is detected instantly.

That said, no method of transmission over the internet is completely secure. We are committed to maintaining the highest level of protection, but we cannot guarantee 100% security. You also play a role — use a strong password and never share your login credentials with anyone.

9

Your Rights

Under 999kg's Privacy Policy, you have the following rights:

Right to Access Your Information

You have the right to know what information we hold about you.

Right to Correct Your Information

You can request corrections to any inaccurate or incomplete information.

Right to Delete Your Information

You can request deletion of your information under certain circumstances.

Right to Object to Processing

You can object to the processing of your information for specific purposes.

Right to Data Portability

You have the right to receive your data in a structured, portable format.

Right to Withdraw Consent

You can withdraw your consent to data processing at any time.

To exercise any of your rights, please contact our support team. We typically respond within 30 days.
10

Privacy Policy Updates

999kg may update this Privacy Policy as needed. When changes are made:

  • The "Last Updated" date at the top of the page will be revised accordingly.
  • You will be notified via email or a platform announcement for any significant changes.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

It's a good habit to check this page regularly. We are committed to always keeping you informed of the latest updates.

11

Contact Us

For any questions, concerns, or requests to exercise your rights regarding our Privacy Policy, please contact us:

Email Support

[email protected]

Response Time

Response within 24 hours

Our Commitment to Your Security

999kg is not just about entertainment — we are equally committed to protecting every piece of your data.

End-to-End Encryption

Every transaction and data transfer on our platform is fully encrypted with 256-bit SSL technology. Your data remains unreadable from the moment it leaves your device to the moment it arrives.

Strict KYC Verification

Every account is verified through the Know Your Customer process, which prevents fraud and unauthorized access, creating a safer environment for everyone.

Your Data Is Never Sold

Your personal information is never sold to advertisers or data brokers. Your data is used solely to improve our services.

Real-Time Fraud Monitoring

999kg's advanced AI system monitors for suspicious activity around the clock and takes immediate action to keep your account secure.

Regular Security Audits

Independent third-party security experts regularly audit our systems. Any vulnerabilities identified are addressed immediately.

24/7 Privacy Support

You can reach our expert team any time, day or night, with any privacy-related questions or concerns.

Privacy Policy FAQ

No, 999kg never sells your personal information to third parties. We only share limited data with partners necessary to operate our services, and those partners are required to uphold our privacy standards.

999kg uses 256-bit SSL encryption, advanced firewalls, real-time fraud monitoring, and regular security audits to protect your data. We follow bank-level security standards.

Yes, you can request deletion of your data. However, certain information may need to be retained for a specified period due to legal obligations. To request data deletion, please contact our support team.

Disabling essential cookies may cause issues with login and security features. Analytics and functionality cookies, however, can be turned off. You can manage cookies through your browser settings.

For significant changes, we will send a notification to your registered email and display an announcement on the platform. The "Last Updated" date at the top of the page will also be revised.

Enjoy a Safe & Trusted Gaming Experience

Your privacy is fully protected at 999kg. Register today and enjoy Bangladesh's best online gaming experience with complete peace of mind.

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