Gaming is a source of fun — but it becomes a problem when control is lost. 999kg believes entertainment should always be enjoyed within limits. Our responsible gaming policies and tools are here to help you build healthy, safe gaming habits.
Your Protection, Guaranteed
Use 999kg's responsible gaming tools to set your own limits and stay in control of how you play.
All games are powered by impartial algorithms — no manipulation, ever.
No one under the age of 18 is permitted to open an account or play.
We are always ready to provide professional support for problem gambling.
Set your own limits on how much time and money you spend.
Responsible Gaming means enjoying gaming as a form of entertainment — not treating it as a source of income or a way to solve problems. At 999kg, we believe developing healthy gaming habits is every player's right, and it is our responsibility to support you on that path.
The core principles of responsible gaming are:
999kg is fully committed to responsible gaming. We believe a successful gaming platform is built on players who are healthy, happy, and safe. To that end, we have taken the following steps:
Players are regularly educated about problem gambling.
Players are provided with effective tools to manage and control their own gaming.
Our team monitors around the clock to detect problematic gaming patterns.
Referrals to professional counseling services are available when needed.
999kg offers its players a range of powerful control tools to help build responsible gaming habits. With these tools, you decide how and how much you play:
Set a daily, weekly, or monthly deposit limit. Once set, it takes effect immediately.
Set a maximum limit on how much you can lose within a given period.
Set a time limit for how long you play in a single session. You will receive an automatic notification when your time is up.
Temporarily suspend your account for a set period — from 1 day up to 6 weeks.
Set a maximum amount per bet to avoid placing unexpectedly large wagers.
For a longer break, choose self-exclusion — from 6 months up to permanent.
Sometimes it is hard to notice when gaming is slipping out of control. If you recognize the following signs in yourself, it may indicate problematic or irresponsible gaming behavior:
Placing more bets after a loss in an attempt to recover your money is a dangerous habit.
Hiding or lying to family or friends about gaming.
Spending more time or money than the limits you set for yourself.
Prioritizing gaming over work, family, or education.
Taking out loans or draining savings to fund betting is a serious warning sign.
Feeling restless, irritable, or low when unable to game.
Using gaming as a way to cope with loneliness, anxiety, or depression.
Repeatedly trying to stop playing but failing to do so.
Ask yourself the questions below. If you answer "yes" to most of them, it may be time to reconsider your gaming habits:
Have you ever wagered more than your budget allowed?
Have you chased losses by placing more bets to win back what you lost?
Has gaming damaged your relationships with family or friends?
Has gaming started to interfere with your work or studies?
Have you tried to stop gaming but found you could not?
Have you ever borrowed money or sold assets to place bets?
Do you feel mentally unsettled when you are not gaming?
If you feel you need a break to keep your gaming responsible, use 999kg's Self-Exclusion feature. The process is simple and quick:
Log in to your 999kg account and go to "Account Settings".
Go to the "Responsible Gaming" section and select the "Self-Exclusion" option.
6 months, 1 year, 5 years, or permanent exclusion — choose the option that works for you.
Once confirmed, your account will be suspended immediately for the selected duration.
999kg strictly prohibits anyone under 18 from participating on its gaming platform. To protect minors, we take the following measures:
If you or someone you know is struggling with a gaming problem, don't face it alone — seek professional support. 999kg is here for you:
Our support team is available 24/7 via live chat to listen and provide solutions.
For detailed issues, email us and we'll do our best to respond within 24 hours.
If needed, we can connect you with a professional mental health counselor.
Detailed guides on responsible gaming are available in our Help section.
Contact Us
Email: [email protected]
Join 999kg today and enjoy a safe, fun gaming experience with our responsible gaming tools. Your protection is our top priority.